FREQUENTLY ASKED QUESTIONS AND ANSWERS

Gotham Catering And Events Frequently Asked Questions About Catering, Wedding, Ordering, Budget , how to order, service options and more

Payment And Cancellation Policy?

We are usually able to accommodate changes made at least three days before your event. Let us know when submitting your order if you anticipate making any adjustments. Please note that we consider all orders final two days before the scheduled event date and are not able to make any changes after this time.

You may cancel your order up to 24 hours prior to delivery at no charge. Because your order is always Custom-prepared, cancellation within less than 24 hours will incur a 50% charge, depending on the nature of the order. Same day cancellations will Be Billed in full. Cancellations may not be left on our answering machine or by e-mail. Changes and adjustments may be made up to 12 hours prior to Delivery.

You are welcome to pay with cash or credit card (we accept all major credit cards), but we do not accept personal checks. We require a credit card to guarantee all orders. Payment is due two days before the pick-up or delivery time. We will charge your card two days before your event date. If we do not receive full payment two days before the pick-up or delivery time, or are unable to process your credit card for payment, your order will not be fulfilled.

we welcome corporate Charge accounts. Please call us for a corporate charge application or download the PDF copy of the application form. We accept most Major credit cards, cash, company checks or Gotham Catering house account.

Gotham Catering is not liable for unauthorized orders. All deliveries charged to the house accounts must be made to the customer’s corporate address on file.

Exceptions must be Pr-approved by phone.  Special Event parties require a deposit. House accounts will be billed monthly.

EVENT MANAGEMENT?

Gotham Catering works with the best party rental companies in the country. From the understated elegance of white china presented on a linen table cloth to gilded plates and damask overlays featuring the most contemporary styles—we can provide a full spectrum of choices to complement the theme of your event.

Not only can we arrange for the rental of the usual party items such as tables, chairs, linens, china, glassware and silverware, but we also have access to fine china, crystal, and specialty linens. We can also arrange for larger items such as canopies, stages and dance floors. We rent them for you without a markup.

The recommended number of staff for your party will vary with the size and style of the event. Our outstanding team consists of waiter captains, bartenders, chefs, porters, hosts, waiters, coat check attendants, and valet services.

Our classic staff uniform is black pants, black shoes, white shirt, white apron. If you have a special uniform request, please inquire.

Gotham Catering can provide you with all your beverage needs such as soda, water, premium beer, wine, liquor, ice and bar fruit. In addition, we can create customized drink menus and wine recommendations to fit any event.

Our bartenders and servers are trained, professional, and just plain nice! We carry full liability insurance for both food and alcohol service. As a general rule, you need to allow one bartender per 100 guests for beer and wine bars and one bartender per 75 guests for full bar service.

we work with a variety of venues throughout the NYC and surrounding areas. We will gladly assist you in finding the perfect venue for your event

Flowers can be a sensational complement to your event and add a level of comfort and intimacy for you and your guests. Indiana has a handpicked group of top floral designers and suppliers throughout New York City that are appropriate to every style and budget.

From bands and disc jockeys to top-name comedy and theatrical acts, Gotham Catering can fill all of your event’s entertainment needs. You and your guests will be in store for an exciting experience that will be the perfect addition to your event.

Pictures can capture the most memorable moments of your event. Indiana maintains relationships with top photographers and videographers in New York City and can organize a wide range of personalized services.

Hearing and seeing is truly believing. Gotham Catering as access to a wide range of audio and visual technology providers to invigorate all of your guests’ senses. From the most intricate lighting to the most dramatic sound, the possibilities are endless.

We can provide all types of cakes and cupcakes, but we specialize in simple, unadorned, delicious cakes. Many modern brides and grooms choose to eschew the traditional wedding cake for a personal size “token cake” (a small cake for cutting), in addition to another type of dessert for the guests.

Apart From Food Any details that involve decoration, seating charts, flowers, non-edible party favors, gift tables, DJ & band coordination, party furniture and photography should be handled by our  event planner.If you do not have a party planner, be sure to designate a point person at your event who can coordinate and oversee any malfunctions, seating problems, decor issues, lighting needs, etc. If you are a bride or groom, it is a good idea to designate someone else to handle the end-of-party financial details so that you can fully enjoy your special day.

We will dress and set the tables, clear the tables, and clean the service/kitchen area, leaving it as we have found it

As a general rule, we provide one server for every 25 people at a buffet. We provide one server for every twenty people at a sit down dinner. However, the server ratio depends on how formal or complicated the event is and may be reduced or increased, depending on these factors. A lavish six-course, sit-down dinner may require one server per 10-12 guests or a very simple buffet many only require 1 server for 35 people. Using your event details, we will recommend the minimum number of servers required based on our experience. Our goal is to make your event run smoothly, therefore we have a two server minimum for events.

When we provide your personalized proposal, we list of all of our estimated charges in order to provide you with a complete proposal. In addition to the package per person price, we include the following in each proposal: rental upgrades or additions (that we obtain on your behalf), labor charges for service staff, and sales tax.

For drop offs, we include quality paper plates and plastic eating utensils. We also provide a linen for the buffet and will set up any necessary chaffing dishes. If you prefer china and silverware, we will be happy to make arrangements, however these items require that our staff be present at your event.

In the catering industry there are a variety of ways to present a bid to a client. For example, some caterers include only the price of food in the per person cost, others include food and service, others include linens and/or china in the per person charge. It is important when comparing bids from two or more companies that pricing for all of the necessary items are included in both quotes for an accurate comparison.

Event Manager: $45 per hour
On-Site Chef: $45 per hour
Bartender: $25-35 per hour
Event Staff: $25 per hour
Kitchen Staff: $25 per hour

We are fully licensed and insured for product and liquor liability up to five million dollars. Our staff are covered by worker’s compensation.

Absolutely! We love to help you create a special menu just for your party! All of the menus on this website are completely customizeable, you are welcome to make any additions or changes you prefer.

We have wide variety of vegetarian, vegan and other special needs menu items. When you come in to plan your event, we will discuss your dietary needs and suggest a menu that will be suitable for you and your guests. Please tell us if we need to consider food allergies.

Yes. Children 5 to 10 years old are 50% of the adult price. Children 4 and under are free, but are counted for seating.

  • Full Catering: Our full catering is served buffet style. We will bring our own buffet tables with linens, chaffing dishes, real plates and silverware and all serving utensils. Pie and beverages (if ordered) will be served in high-quality disposable plates and/or cups. Our staff will stay throughout the service of the meal and will clear guest tables of plates and silverware when service is complete.
  • Casual Catering: We will bring all food in disposable pans. We will provide high quality disposable plates and eating utensils. We will provide high-quality serving utensils such as tongs, spoons and ladles. Our staff does not stay for service. We simply deliver the food for you to set up any way that you wish.

Gratuities are at your discretion and are never added to your bill. Gratuities, if any, will be distributed among our catering staff at the discretion of our Catering Manager.

OUR CATERING SERVICES

The Gotham’s Corporate Catering department offers our corporate clients seamless service in all areas of your catering needs. From food preparation to transportation and service, we specialize in professionalism. We proudly practice CCSR: Corporate Catering Social Responsibility. This means providing the freshest locally grown ingredients for our customers sourced from socially responsible, local farmers and vendors.

CORPORATE CATERING

CORPORATE CATERING

We’ve got the experience. Day after day, our clients expect, and receive, the highest degree of quality, variety and consistency. These same qualities are the very foundation we bring to Gotham Catering. Your business will always be appreciated, your requests will be filled in a timely and professional manner.

CORPORATE EVENTS

CORPORATE EVENTS

Hiring a caterer is a great way to show your clients or employees that you appreciate them. It can also be a great way to build relationships and strengthen bonds with key customers or partners. Our corporate catering services include: Executive Dining, Company Socials, Company BBQs and More!

PRIVATE PARTIES

PRIVATE PARTIES

Spending time with the people we know and love is what life’s all about. That’s why the team at Gotham Catering is so dedicated to helping you bring family, friends and acquaintances together to share a special experience. Small and intimate or large and extravagant, we’ll work with you to plan an amazing party!

WEDDING

WEDDING

Your guests are probably just as excited to know what’s going to be on the menu as they are to see you walk down the aisle. That being said, it is important to pay careful attention to your wedding day dishes!
Rehearsal Dinners
Staffed Stations
Wedding Showers
Staffed Stations
Bachelor Parties
Themed Buffets ETC.

BEVERAGES

BEVERAGES

We serve alcoholic and non-alcoholic beverages with a wide range of options for any event. We also provide skilled bartenders
Soft Drinks
Cash Bars
Alcoholic
Top Shelf Bars
Non-Alcoholic ETC.

ADDITIONAL SERVICES

ADDITIONAL SERVICES

We offer additional services to make your event complete, such as linens, flowers, and rentals. Let us know what you need and we’ll take care of it.
Setup & Cleanup
Rentals
Center Pieces
Staff
Linens and More!

Let’s Start Planning Your Event!

Our planners are standing by to answer your questions and bring your vision to life
Contact Gotham Catering And Events For Your Next Event . Corporate or wedding Gotham catering And Events will offer you the best services available. From Healthy Choices To Special diets please call us today.Contact Gotham Catering

Let’s Start Planning Your Event!

Our planners are standing by to answer your questions and bring your vision to life.

Gotham Catering 5 stars

Gotham catering team is the best in New York City.”

Rocio Castillo Google

Contact Gotham Catering And Events For Your Next Event . Corporate or wedding Gotham catering And Events will offer you the best services available. From Healthy Choices To Special diets please call us today.Contact Gotham Catering

ADDRESS AND HOURS

We Cater 7 days a week all over 5 Boroughs throughout NYC including: Manhattan, Staten Island, Queens, Bronx ; Brooklyn
32 W 39th St New York, NY 10018
Hours
Monday – Sunday: 5:00AM – 7:00PM
Phones are answered 24 hours a day

GET IN TOUCH WITH US

Call us at

917-472-7275