CATERING POLICIES

CATERING POLICIES

Catering Policies and General Information

Full-Service Catering … From Private Parties to Corporate Events in NYC

Gotham Catering is a premier corporate catering NYC and full-service event company. Catering Policies. Owned and operated by professional chefs and experienced event planners, we specialize in crafting menus that highlight freshness, creativity, and seasonal flavors. Unlike other New York catering companies, we take pride in sourcing the highest-quality ingredients and décor from trusted world-class vendors, ensuring that every event leaves a lasting impression.

For details on how our kitchen and event staff handle food safety and sanitation, read our safety and sanitation procedures (PDF).

ORDERING

You can place your catering order by phone with our sales managers, available Monday through Friday

from 7:00 AM to 6:00 PM at 917-472-7275. Orders may also be placed online at

www.gothamcateringnyc.com through our interactive catering menu.

For the best experience, we recommend placing orders early.

Certain items require 24–48 hours’ notice, though last-minute catering requests are often accommodated.

DELIVERIES

Our catering delivery services are available before and after standard business hours with advance arrangements.

Weekend (Saturday & Sunday) delivery is available with prior notice.

Additional charges apply for deliveries outside Manhattan.

PRESENTATION

• All menu items are delivered in elegant wicker baskets or premium disposable platters and bowls.
• Every order includes plates, napkins, cutlery, cups, and serving utensils.
• China trays, stainless steel chafers, and silverware are available upon request for an additional fee.
• Clients are responsible for lost or damaged non-disposable equipment.

CANCELLATIONS & CHANGES POLICY

Orders may be canceled up to 24 hours before delivery at no cost.

Because all items are custom-prepared, cancellations made within 24 hours may be subject to a 50% charge.

Same-day cancellations will be billed in full.

Please note: cancellations cannot be submitted via voicemail or email.

Adjustments and changes can be made up to 12 hours before delivery.

PAYMENT TERMS AND BILLING

We welcome corporate catering accounts in NYC. Applications are available online at

www.gothamcateringnyc.com or by phone. Payments may be made by major credit cards, company checks, cash,

or Gotham Catering house accounts. Deliveries billed to house accounts must be sent to the corporate address on file,

unless pre-approved. Special event catering requires a deposit. House accounts are billed monthly.

LARGE GROUPS AND CUSTOMIZED MENUS

For large-scale events or recurring corporate clients, we offer fully customized catering menus

designed to fit your preferences, dietary needs, and event theme.

EVENT MANAGEMENT

As a trusted New York catering company, our team provides more than just food.

From concept to execution, we coordinate every detail to ensure a flawless event experience.

Our chefs and event managers work with you every step of the way to bring your vision to life.

PARTY RENTAL EQUIPMENT

We partner with leading NYC event rental companies to provide everything from classic china and linens

to modern, on-trend décor. Whatever your theme or style, we’ll deliver the perfect rentals to complement your event.

STAFF FOR YOUR EVENT

Our professional catering staff includes chefs, bartenders, waiters, captains, hosts, porters, coat check attendants, and valet services.

We recommend staffing levels based on the size and style of your event to ensure seamless service.

BEVERAGE SERVICE

Gotham Catering offers full beverage service including soda, water, wine, beer, spirits, ice, and bar garnishes.

We also create custom cocktail menus and wine pairings to elevate your event.

VENUE LOCATION SERVICES

We collaborate with venues across New York City and surrounding areas.

Our team will help you secure the perfect venue for your private party, wedding, or corporate event.

FLORAL DESIGN AND DÉCOR

Partnering with NYC’s top floral designers, we provide arrangements that bring sophistication, intimacy, and style to your event—customized to every budget.

ENTERTAINMENT

From DJs and live bands to comedians and theatrical acts, Gotham Catering arranges entertainment that enhances your event and creates a memorable experience.

PHOTOGRAPHY

We work with leading New York photographers and videographers to capture the most important moments of your event with tailored packages.

AUDIOVISUAL EQUIPMENT AND SERVICE

Our catering and event services include access to state-of-the-art audio and visual technology.

From lighting design to sound systems, we deliver engaging experiences that impress every guest.